Horrifying bus experience

So angry with a bus company yesterday coz my pants kena ripped off and was so embarrassed by that incident. Wrote in to complain this morning so hope they can give me a satisfaction answer. To think that the bus companies kept wanting to increase the fares where the buses are not properly maintain plus the schedule is sometimes so haywire. Imagine sometimes you got to squeeze inside a crowded bus and just when the bus moves..the next empty bus comes along and its definitely very frustrating to see such a sight. Also, I hate it when those bus captain brakes very hard at times..I noe its inevitable at times to avoid accident. But I believe if you drive carefully and exercise more care, caution and consideration..it can be prevented or at least minimize it, coz we dear passengers esp. standing ones sometimes have to hold on to our dear lives to prevent falling. Looks like there’s still so much to improve on our bus service standard and the bus companies should really look into this and for a while stop thinking when and how they can increase the bus fares!!